Resolved
The issues affecting Yoco App login, sales sync, sales history, order routing and bill printing have been resolved. All services are operating normally. Thank you for your patience.
Monitoring
We're seeing recovery with Yoco App login and viewing sales history, and we're continuing to monitor sales sync, order routing and bill printing. Card machine and online payment transactions are processing normally. We apologise for the inconvenience.
Investigating
Card machine transactions are processing normally. Some Yoco App and Yoco POS features are currently affected. We apologise. Our team is investigating and working to restore full service as quickly as possible.
Investigating
Merchants are currently unable to log in to the Yoco App, sales are not syncing, and sales history cannot be viewed on web and mobile. Card machine and online payment transactions are processing normally. Our team is investigating and working to restore full service as quickly as possible.